An article in the Financial Times by Carnegie Mellon University Professors Laurence Ales and Christophe Combemale says Generative AI is different from past automation and requires a shift from what AI can do to what it should do.
They put forward four pivotal questions for organisations when contemplating automation with Generative AI. First, how complex is the task? Second, how frequent is the task? Third, how interconnected are the tasks? Fourth, when executing a task, what is the cost of failure?
These questions, they say, should guide companies considering automation and help explain why GenAI affects certain occupations more than others. The go on to say "The four questions above highlight what makes generative AI unique as an automation technology. As it evolves, GenAI is demonstrating its ability to manage complex tasks at high speed, making it more versatile than traditional automation. By offering a seamless interface and natural language processing capabilities, GenAI progressively lowers fragmentation costs compared with traditional automation. However, the uncertainty surrounding the output of GenAI potentially increases the risk of failure in a task."
About the Image
'Static' is part of the artist's series, 'Back to Basics': A minimalist exploration of foundational digital elements like static and circuits, reflecting the raw, unembellished essence of technological systems.